Refund Policy

Refund Policy for Dr. Miltie

Effective Date: 29 September 2023

1. Introduction

Welcome to Dr. Miltie’s Refund Policy. This policy outlines the terms and conditions under which refunds will be issued for our services. Dr. Miltie (“we,” “us,” or “our”) is committed to providing the best possible service to our customers, and we strive to ensure customer satisfaction.

2. Refund Eligibility

We offer refunds under the following circumstances:

• Service Non-Delivery: If you have paid for a service, and we fail to deliver the service as described or agreed upon, you may be eligible for a full refund.
• Service Dissatisfaction: If you are dissatisfied with the quality of our service and can provide valid reasons for your dissatisfaction, you may be eligible for a partial or full refund, depending on the circumstances.

3. Refund Requests

To request a refund, please follow these steps:

• Contact Us: Send an email to Support@DrMiltie.com within a reasonable timeframe of the service delivery or your purchase.
• Provide Details: In your email, include your name, contact information, order number (if applicable), and a detailed explanation of why you are requesting a refund.
• Supporting Documents: If required, you may be asked to provide supporting documents or evidence to substantiate your refund request.

4. Refund Process

Once we receive your refund request, we will review it promptly. During this review process, we may contact you for additional information or clarification. We will then notify you of the approval or rejection of your refund request.

• Approved Refunds: If your refund request is approved, we will process the refund promptly. The refund will be issued to the original payment method used for the purchase.
• Rejected Refunds: If your refund request is rejected, we will provide you with a clear explanation of the reasons for the rejection.

5. Contact Us

If you have any questions, concerns, or requests regarding our Refund Policy, please contact us at Support@DrMiltie.com.

6. Changes to this Refund Policy

We may update this Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Refund Policy on our website, and the updated policy will be effective as of the date of posting.