On September 26, the US Government Accountability Office (GAO) released a report titled “Medicare Telehealth: Actions Needed to Strengthen Oversight and Help Providers Educate Patients on Privacy and Security Risks.” The 75-page report describes the utilization of Medicare telehealth services under current pandemic-related waivers, the Centers for Medicare & Medicaid Services (CMS) efforts to identify and monitor risks posed […]
Telehealth remains a major topic of debate and study in the health policy community. This article looks at several recent newsworthy items in the telehealth space. This includes hundreds of groups lobbying the U.S. Senate for telehealth policy extensions, a study showing consumer preference for telehealth visits, and further debate about these services. Hundreds of […]
The Centers for Medicare & Medicaid Services should evaluate how the use of telehealth affected the quality of home healthcare during the COVID-19 pandemic, according to the Office of Inspector General (OIG). The government watchdog issued the recommendation in a report to the Department of Health and Human Services on Tuesday, Oct. 18. The OIG surveyed 400 […]
Introduction Hospital-at-home programs enable patients to receive acute care in their home environment. These programs have proliferated due to the COVID-19 pandemic and subsequent surge in hospitalizations, which has stressed hospital capacity nationally. The model has been well-tested, and studies have shown that hospital-at-home programs can reduce length of stay, improve quality, lower risk of […]
Telehealth use has grown significantly since the start of the COVID-19 pandemic, and a broad coalition of telehealth stakeholders wants the U.S. Senate to continue the policies enabling that growth. In a September 13 letter to Majority Leader Charles Schumer (D-NY) and Minority Leader Mitch McConnell (R-KY) the coalition urged the Senate to extend by two years the […]
When President Joe Biden declared the COVID-19 pandemic “over” Sept. 18, his message divided the medical community and sent a clear message: the nation is moving on from COVID-19. On Oct. 13, HHS extended the public health emergency once again and sent another clear message: the healthcare system is not ready to move on. “It’s not that we necessarily want to […]
For healthcare providers treating some of the most underserved populations and communities, the end of the COVID-19 public health emergency is pretty bleak. Federal waivers expanding access to and coverage of telehealth will end with the PHE, forcing them to curtail or even end programs that had seen quite a bit of success over the […]
The Congressional Budget Office identified telehealth as one of the tools to help reduce prices paid by commercial health insurers in a recently released policy analysis. The paper noted both positive and potentially negative consequences, something that might not please proponents of the technological efficiency Policies that could decrease costs by regulating price growth, encouraging […]
The routine physician’s office visit is experiencing disruption at the hands of virtual care technology. According to the newly released J.D. Power 2022 U.S. Telehealth Satisfaction Study, a growing majority of consumers now say they prefer telehealth over in-person visits for a wide range of routine care, including prescription refills, reviews of medication options and […]
The U.S. Centers for Medicare & Medicaid Services (CMS) should implement billing codes and quality assessments for telehealth services, according to new recommendations from the Government Accountability Office (GAO). The recommendations include calls for billing modifiers or clarified guidance on audio-only telehealth claims, a quality evaluation methodology for those services, and education programs designed to […]
In its early days, telehealth was under-researched, underfunded, and underutilized by a general public largely unaware of the vast potential benefits. Today, following a period of rapid evolution fueled by the COVID-19 pandemic, telehealth may offer a solution to one of the most pressing problems facing our nation’s youth: mental health crises. As of 2019, one […]
When the pandemic first hit in early 2020, Americans were faced with unprecedented challenges. Accessing safe and timely health care services was something that everyone from seniors to new parents struggled with as offices shuttered and millions quarantined. Health care providers had to swiftly adapt to the changing environment to provide care, and officials stepped […]
The American Telehealth Association is working with Congress and several federal agencies to shape the fate of policies and payments for telehealth services that experienced a rapid uptake during the COVID-19 pandemic. WHY IT MATTERS Now that President Joe Biden has declared the COVID-19 pandemic over, the ATA’s Telehealth Awareness Week policy update webinar explored […]
Recently, the Office of Inspector General (“OIG”) for the Department of Health and Human Services published its Report on Medicare Telehealth Services During the First Year of the Pandemic: Program Integrity Risks (OEI-02-20-00720). OIG’s report describes providers’ billing for telehealth services and identifies ways to safeguard Medicare from fraud, waste and abuse related to telehealth. OIG […]
As we covered in a prior Telehealth Update, many of the flexibilities upon which telehealth providers have come to rely in recent years are tied to the federal Public Health Emergency related to the COVID-19 pandemic (the PHE). While permanent changes in many states have expanded the types of providers who can provide telehealth services and loosened […]
